It would be fair to say that FitXR’s transition from a base game with optional DLC to a monthly subscription service model did not go as smoothly as they’d have wished. Some backlash from users not wanting to pay for a monthly service was to be expected of course, but FitXR had hoped to minimize negative feeling through assurances that all content previously purchased would remain in the user’s possession forever, whilst also throwing in a generous 90 day free trial of the new premium service to all previous customers of FitXR.
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